Account Manager (SaaS / Existing Clients)
Rupyz Fintech Private LimitedMumbai
- Time zone
- India Standard Time (IST, UTC+05:30)
Work location
In Person
Experience
1 – 5 years
Compensation
INR 8 lakh - INR 10 lakh yearly
About Rupyz Fintech Private Limited
Rupyz builds a B2B SaaS platform for sales force automation (SFA), distribution management (DMS) and order automation for FMCG, retail and manufacturing brands in India. It helps brands digitise their supply chain and distribution, track field sales teams, distributor stock, schemes and outlet visits, and manage orders, including B2B and WhatsApp ordering. Founded by Chartered Accountants and an IIT alumnus, Rupyz is expanding into modern-trade and quick-commerce integrations and supply-chain financing.
The role
Rupyz builds a B2B SaaS platform that helps FMCG, retail and manufacturing brands across India digitise their distribution, with sales force automation, distribution management and order automation in one system. As an Account Manager based in Mumbai, you will own a portfolio of existing client brands and be their main point of contact. You will run account reviews, drive product adoption, coordinate client needs with Product, Tech and Support, and own renewals and upsell/cross-sell growth. We are looking for someone with 1–3 years in account management, customer success or B2B sales, ideally in SaaS, who understands retention and account growth and is comfortable managing client stakeholders. This is a client-facing SaaS role, not an accounts or finance role.
Compensation
Base salary
INR 8 lakh – INR 10 lakh yearly
Total compensation
INR 8 lakh - INR 10 lakh yearly
Your day to day
- Manage a portfolio of existing B2B client brands and act as their primary point of contact.
- Understand each client’s goals and run regular account reviews.
- Monitor account health and product usage, educate clients on new features and updates, and close adoption gaps so clients get full value from Rupyz.
- Coordinate client requirements and issues with Product, Tech and Support teams and follow them through to prompt resolution.
- Track renewal timelines, spot and reduce churn risk, and secure renewals.
- Identify and drive upsell and cross-sell opportunities within your accounts.
- Share client feedback with the Product team.
- Keep accurate account records in the CRM (Zoho, Salesforce or HubSpot).
Who thrives here
You’ll Thrive Here If You :
- Have 1–3 years in account management, customer success or B2B sales.
- Understand how to retain clients, secure renewals and grow accounts through upselling and cross-selling.
- Communicate confidently and manage multiple client stakeholders while solving their problems.
- Are comfortable with CRM tools and Excel at a basic level.
- Enjoy working with existing clients, understand software products, and act early on retention and growth instead of waiting for issues to escalate.
- Have handled SaaS, ERP or CRM software accounts.
- Have run client QBRs.
- Bonus : Have experience in the FMCG, CPG or retail sectors.
This is not a role at Scooter. Scooter is the exclusive hiring partner for this position.